Jitase's Terms & Conditions – Full User Agreement

Jitase is a trusted online gaming platform offering Live Casino, slots, Sports Betting, and much more for players in Bangladesh. It is strongly recommended that you read the following Terms & Conditions in full before using Jitase's services, as they define your legal rights and responsibilities.

Jitase has always believed in transparency. That's why we've written our Terms & Conditions in plain, simple language so every member can easily understand them. If you have any questions, please reach out to our Customer Support team.

Jitase's Terms & Conditions ("Agreement") constitute a legally binding agreement between users of the website and Jitase. This Agreement is available in both English and Bengali; in the event of any dispute, the Bengali version shall prevail.

Jitase reserves the right to amend these Terms & Conditions at any time and for any reason. Members will be notified of any changes in advance via their registered email or platform notifications. Continued use of the service following any changes constitutes your acceptance of the updated terms.

• This agreement applies solely to the Jitase website and application.
• An internet connection is required to use Jitase's services, and any associated connection costs are the user's responsibility.
• Jitase is not responsible for the content or services of any third-party websites.
• In the event of a technical issue, Jitase will make every effort to resolve it promptly, but is not obligated to provide compensation for all technical problems.
• All users of Jitase's services must comply with applicable laws and refrain from any illegal activities.

To open an account on Jitase, you must meet the eligibility requirements listed below. Under Jitase's Terms & Conditions, accounts cannot be created or maintained if these requirements are not fulfilled.

• You must be at least 18 years old – Jitase's services are strictly prohibited for minors.
• You must provide your correct name, date of birth, address, and contact details at the time of registration.
• Each individual may only register one account – multiple accounts are strictly prohibited.
• Accounts may not be shared, sold, or transferred to another person.
• A copy of your National ID or passport may be required for KYC verification.
• Jitase reserves the right to investigate suspicious accounts and close them if necessary.

All financial transactions on Jitase are conducted through secure, encrypted channels. The following payment-related terms apply under Jitase's Terms & Conditions:

• The minimum deposit amount varies by payment method and will be displayed on the payment page.
• Deposits will only be accepted from payment accounts registered in the account holder's name.
• Account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawal processing typically takes 1–3 business days.
• Bonus funds can only be withdrawn after the specified wagering requirements have been met.
• Jitase is not responsible for currency conversion fees, bank charges, or payment gateway fees.
• In the case of suspicious transactions, Jitase may place a hold on the payment until a necessary investigation has been completed.

Jitase regularly offers a variety of bonuses and promotional offers. These bonuses are governed by Jitase's Terms & Conditions, and each bonus may carry its own specific terms.

• The welcome bonus is available to new members on their first deposit only.
• Withdrawals cannot be processed until the wagering requirement for each bonus (e.g., 30x) has been met.
• Bonuses may only be used on selected games – see the bonus page for details.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• To qualify for a referral bonus, the referred person must be a genuinely new member.
• Jitase reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be forfeited.

All games on Jitase use third-party audited RNG (Random Number Generator) technology, ensuring every game outcome is completely random and fair. All players are given equal opportunity in accordance with Jitase's Terms & Conditions.

• Each game has its own rules, which should be reviewed before starting to play.
• If a game is cancelled due to a technical error, the bet placed for that round will be refunded.
• In Live Casino games, the dealer's decision is considered final.
• For Sports Betting, bets will be settled after the official result is announced.
• If you encounter a technical issue in any game, please notify Support immediately.
• Any disputes regarding game outcomes must be raised with customer support within 72 hours.

The following activities are strictly prohibited on the Jitase platform. Violations of these Terms & Conditions may result in account termination and legal action.

• Creating or operating multiple accounts.
• Creating multiple accounts for the purpose of bonus hunting.
• Money laundering or any other illegal financial activity.
• Using automated bots or software to play games.
• Attempting to manipulate or rig game outcomes.
• Harassing or threatening other members.
• Attempting to hack or gain unauthorized access to Jitase's systems.
• Creating an account for a minor or facilitating their participation in any games.

Jitase reserves the right to suspend or permanently close an account under the following circumstances. Upon account closure, Jitase's Terms & Conditions remain fully in effect.

• Violation of the Terms & Conditions.
• Registering with false or incomplete information.
• Extended account inactivity (more than 12 months).
• By order of a court or regulatory authority.
• Upon the member's own request to close their account.
• Upon a self-exclusion request.

If you wish to close your account, please contact Customer Support. Once verified, any remaining balance can be withdrawn prior to closure, provided there are no active bonus conditions.

Jitase takes responsible gaming very seriously. We believe gaming is a form of entertainment, not a means of income. As part of Jitase's Terms & Conditions, we provide the following safeguards.

• Deposit Limits – Set a daily, weekly, or monthly cap on your deposits.
• Loss Limit – Automatically stops activity once losses reach a set amount.
• Session Limits – Set a time limit on how long you play in a single session.
• Cooling-Off Period – Take a break ranging from 24 hours to 6 weeks.
• Self-Exclusion – Exclude yourself for anywhere from 6 months to permanently.

If you notice any signs of gaming addiction, please contact us immediately at our Responsible Play Visit the page or contact Customer Support.

All content on the Jitase website and application – including logos, designs, graphics, text, software, and game content – is the exclusive property of Jitase or its licensors.

• Copying, distributing, or using any content for commercial purposes without permission is strictly prohibited.
• Jitase's trademarks and logo may not be used without prior authorization.
• Limited use for personal, non-commercial purposes is permitted.

Jitase always strives to provide a safe and reliable service. However, under Jitase's Terms & Conditions, Jitase is not liable for the following.

• Game loss due to internet disconnection.
• Delays caused by issues with third-party payment providers.
• Unexpected technical errors or server downtime.
• Issues caused by the user's own device.
• Losses resulting from the user's negligence in safeguarding their account information.

Any disputes between Jitase and its members will first be addressed through mutual discussion. The steps for dispute resolution under Jitase's Terms & Conditions are as follows:

• Step 1: Submit a complaint to Customer Support – you'll receive an initial response within 48 hours.
• Step 2: If the issue remains unresolved, please complete the formal complaint form.
• Step 3: Jitase will conduct a thorough investigation and communicate its decision within 7 business days.
• Step 4: If you are unsatisfied with the decision, you may appeal to a third-party arbitrator.

Including your transaction ID, game logs, and relevant screenshots when submitting a complaint will help us resolve your issue faster.

If you have any questions or concerns about our Terms & Conditions, Jitase's support team is always here to help. We're available 24 hours a day, 7 days a week.

• Email: support@jitase.bet
• Live Chat: Via the chat button at the bottom right of the website.
• Help Center: Help Center page Visit.
• For general inquiries: FAQ Page View.